About Us

Our Goals

We're driven by the aspiration to redefine industry standards, to exceed the expectations of our clients, and to foster a culture of continuous growth.

Begin by prioritizing the customer; identify their needs and determine how best to assist them.

Our Story

We provide a seamless and stress-free solution for the prompt repair of your everyday appliances. Founded by Kyle Russell, who serves as both owner and technician, our company boasts over ten years of experience in small equipment repair, with a particular emphasis on household appliances for the past eight years.

For the last decade, the industry has been predominantly led by two major companies. However, Top Hat distinguishes itself by cultivating a dynamic and enthusiastic workforce, complemented by exceptional customer service and minimal wait times. This approach significantly enhances the overall experience for our community.

What began as a simple concept in a garage has transformed into an innovative force within the industry.

Our Goals

We're driven by the aspiration to redefine industry standards, to exceed the expectations of our clients, and to foster a culture of continuous growth.

Start with the customer – find out what they want and give it to them.